Defense Point Security
  • Reston, VA, USA
  • Full Time

Do you want to work for a company that is passionate about security and has a fun, start-up culture with large company perks? Do you want to be in an environment where you will continuously learn new skills, grow and take on new opportunities due to the abundance of new projects on the horizon?

If you answered yes to these questions, this opportunity could be for you! 

Defense Point Security is currently seeking a ServiceNow Administrator in Reston, VA.

ServiceNow Administrator Job Responsibilities:

  • Responsible for supporting one or more instances of Continuous Diagnostics and Mitigation (CDM) Hardware Asset Management (HWAM) platform based on Service Now
  • Take guidance from the Lead Service Now Engineer to assist with the activities related to the on-boarding of Agencies to the solution, ensuring that HWAM information is obtained from the Agency infrastructure to the Service Now server and to the Integration layer.
  • Provide technical support for the Service Now server and the MID Server infrastructure including monitoring performance of application, ensuring accuracy of data feeds to the Integration layer (Informatica) to include troubleshooting performance issues with the application
  • Work with the Lead HWAM Engineer to implement new Service Now versions when they are released. Validate data feeds to Integration layer and proper functionality of HWAM after deployment
  • Provide input to support the creation application documentation, drawings, how-to guides and other deliverables for both training and tool maintenance. Assist in preparing technical designs with Visio diagrams and detailed descriptions.

ServiceNow Administrator Job Qualifications:

  • This position requires US Citizenship due to our Federal contractual obligation.
  • 1-2 years of hands on experience with the implementation, operations and management of Service Now and MID Server infrastructure (version Kingston or higher)
  • Demonstrated ability to create reports from Service Now
  • Experience with Red Hat Enterprise Linux and Windows Server 2012/2016
  • Knowledge of Service Now APIs
  • Knowledge of FISMA, NIST, security standards
  • Knowledge of integrated security system architecture
  • Core competency of network design concepts and operation
  • Experience with general IT security concepts, network security and monitoring practices/methodologies
  • Working knowledge of SQL is a plus

Job Location: Reston, VA 

Position Type: FullTime/ Regular

All candidates must be clearable.

To see other locations please see the Security Engineering Career Menu on

Defense Point Security is an IT Security Consulting firm specializing in public and private sector security solutions.  Our goal is to provide expert IT security services to our clients while cultivating information security knowledge among all employees for the advancement of cyber security.  Defense Point Security offers a competitive employment package including medical, vision, and dental insurance (among others).

Defense Point Security offers a competitive benefits package to include:

  • Medical, Dental, Vision Insurance Premiums are 100% paid by DPS for employee and eligible dependents
  • Personal Accident Insurance paid by DPS
  • Life Insurance paid by DPS
  • Short and Long Term Disability Insurance paid by DPS
  • 401k Contribution Matching and 100% vested after 90 days
  • Flexible Spending Accounts 
  • Commuter Assistance
  • Paid Time Off starting at 3 weeks a year (15 days)
  • 10 paid Federal Holidays
  • Capital BikeShare Membership for DC Metro Area
  • Reimbursement for qualifying training expenses
  • Flexible / Alternative Work Schedules

Defense Point Security is an Equal Opportunity / Affirmative Action Employer. We are committed to hiring and retaining a diverse Community workforce. DPS gives equal consideration to all qualified candidates without regard to race, color, religion, creed, gender identity, national origin, sex, pregnancy, marital status, age, sexual orientation, disability, veteran status, or any other protected class. 

Defense Point Security
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